What We Offer
Comprehensive Financial Solutions
Every service is designed to free up your time and optimise your practice’s cashflow.
PSR Partnership
Your dedicated Private Service Representative builds a personal, professional partnership with your practice. They provide tailored support, streamline communication, and ensure that operational and billing challenges are addressed proactively.
Medical Claims Services
We engage directly with medical aids to manage claim follow‑ups, resolve PMB queries, and optimise billing by up to 300%. Our team ensures compliance, reduces administrative burdens, and helps your practice maximise reimbursements.
- Medical Aid Liaison: Direct engagement with medical aids for claims, pre‑authorisations, and dispute resolution.
- PMB & 300% Billing Optimisation: Strategic coding and billing support to ensure maximum claim value.
Cash Receivables & Collections
We help practices manage patient liabilities and streamline private cash collections. Our approach ensures compliance with the Credit Act while minimising bad‑debt exposure.
- Patient Liabilities: Structured follow‑up and communication to reduce outstanding balances.
- Private & Cash Collections: Efficient systems to manage cash flow and protect practice sustainability.
Virtual Practice Enablement
We support practices in adopting virtual procedures and digital workflows. This includes secure telehealth platforms, online capturing, and compliance‑aligned remote‑care solutions.
- Virtual Procedures: Enable secure, compliant remote consultations and digital patient engagement.
Practice Training
We provide tailored training to our clients to strengthen practice operations and compliance.
- EHR/PMA Optimisation Services: Unlock the full potential of your practice‑management applications.
- Billing Optimisation: Improve coding accuracy and maximise claim recovery.
- Financial Oversight: Strengthen reporting, debtor management, and risk controls.
- Medical Insurance Onboarding: Smooth integration with medical aids and insurers.
- Practice Management Consulting: Strategic guidance to improve efficiency and patient focus.
We Care About Your Practice
MediSend provides boutique medical financial services to a limited number of clients and uses personalised partnerships between our PSR and the practice. We do not work with clients — we create a partnership with mutual benefits.